The PMO Symposium kicked off with a welcome reception for over 600 project management professionals on the private beach located at Hotel Del Coronado in San Diego. There were great food, drinks, and music. With the silky sand under my feet, I was totally relaxed and engaged in interesting conversations… [More]
Breaking Down Silos
In planning a promotion campaign, a retailer needs to determine what products would be offered, their price points, campaign duration, special sales terms and conditions, and store locations. These are customer-facing tasks. There are many other tasks. The buyer needs to source products, negotiate price with suppliers, determine purchase quantities,… [More]
The Dangers of Complacency
Complacency is self-satisfaction. It is the result of a successful track record that spurs confidence. When a business is complacent, they are exposed to the following dangers: Settle into a rut of out-dated practice—People become very good at doing the same routine the same old way. They continue to follow… [More]
Leaders with No Title
Leaders have this magnet which draws people who are delighted to follow them, to offer their support, and to do work for them voluntarily. Leaders don’t necessarily have a fancy title. They are capable of: earning trust and respect because of their demonstrated ability to achieve results in difficult situations;… [More]
Holding Off Growth
A client once said to me, “I am not able to take on more work because I can’t find experienced people.” He didn’t want to hire junior people and train them. The fear is that they would leave for higher pay opportunities after they learn everything. This is like saying… [More]
The Toughest Challenge with Change Management
Connie explains that there are two sides to change management: the technical side and the people side.The people side of change tends to present the most challenges when it comes to change management.
Why Compensation on Performance is a Problem
Connie shares some problems that can arise from compensating strictly on performance. 1. Employees only focus on areas they are good at, and ignore those that need improvement 2. Employees are unwilling to accept measurement on work which they don’t have control 3. Employees will see this as a way… [More]
How Do You Grow, Nurture and Protect Knowledge
Connie shares 5 ways that organizations can protect their knowledge. 1. Document processes and know-how 2. Pay attention to cross-training employees 3. Find ways to use the knowledge so it is not forgotten 4. Provide continual development 5. Retain talent
The Power of Common Value
While visiting the Sensoji Temple in Asakusa in Japan, I was keen in trying different Japanese treats offered by the street vendors along the way to the temple. Every vendor asked me to eat on the side of the stall and dispose the garbage into a small bin. In fact,… [More]
How to Integrate Process, Technology, and People
Connie shares 3 ways to best integrate process, technology, and people. 1. Start with process and define what work needs to be done, who will do it, how they will do it, when and where it will get done. 2. Explore how to leverage technology. 3. Utilize the skills of your people to accomplish… [More]
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To maximize business results, call Connie at 604-790-1220 or email us today!