How to Build Operational Agility Without Chaos

With the business environment constantly evolving, it is critical for a business to be agile and adapt quickly. Agility is the ability to be flexible in responding to change. This flexibility comes with a level of autonomy so people can make decisions without delays. Operations are governed by processes and… [More]

Are You Making Good Use of Your SOP?

The standard operating procedure (SOP) is a document that details the steps, precautions, and rules related to a routine operation. It serves to provide all the information needed for someone to do the work. Ideally, the SOP eliminates the need to chase after individuals for answers when questions arise. During… [More]

The Skill Gaps that Need Attention Now

Digital transformation has picked up speed as businesses adopt technology to overcome challenges presented by the health guidelines as a result of the coronavirus. Process automation software, robotics, 3D printing, artificial intelligence, and video meeting platform are examples of technologies implemented. These technologies expedite work streams and support work activities… [More]

5 Reasons Why You Need to Make a Leap from Excel

When we need to record expenses, prepare budgets, chart data and crunch numbers, Excel naturally comes to mind. Since its launch in 1985 by Microsoft, it has morphed into a de facto tool for a variety of tasks. This versatile spreadsheet is used for forms, checklists, record keeping, data analysis,… [More]

The Post-pandemic Operating Model

With the economy slowly re-opening, businesses are rapidly reviewing the health safety guidelines they need to follow. The decisions business leaders make and the procedures to be put in place will be critical to the well-being of their customers and employees. The last thing anyone wants to see is chaos… [More]

Adapting to Fast Changing Business Landscape

The coronavirus pandemic has put many business’s operations to the test. The evolving situation poses unexpected demands on areas that require rapid adaptation. This includes customer service, production, service delivery, backend support systems, and many more.  The operational impacts are far reaching with physical distancing adding another layer of challenge… [More]

Does Your Business Have the Flexibility to Cope During Uncertain Times?

The evolving situation with the outbreak of COVID-19 could be impacting your business in a great way. Observing the guidelines from health authorities on preventative measures is everyone’s responsibility to minimize the spread. From sourcing to delivery of goods and services, you could face hurdles. How prepared is your business… [More]

Would You Let Poor Processes Put the Business in Peril?

The need for sound processes increases with the size of a business. Businesses with consistent and congruent processes are able to provide excellent customer service, deliver high quality products and services, and they have a strong foundation for profitable growth. From a startup to a multi-national enterprise, effective processes play… [More]

How to Overcome Top 5 Operational Excellence Challenges

Customer expectations and competition continue to exert pressures on businesses to strive for operational excellence. Despite a familiar topic for executives and senior leaders, there is still ample room to grow and excel in creating exceptional customer value through operational excellence. A recent survey conducted by Proqis on the Global… [More]

How Consistency Improves Productivity

Everyone starts with the same 24-hour day every day all year round. You can’t make more time, but you can steal time from tasks that demand less of it. In fact, you could free up time when productivity improves. This means that the better you are with execution, you are… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!