Are You Using Performance Measurement to Drive Change?

September 12, 2018 by Connie Siu - CDC Leave a Comment

Who Should Lead the Performance Measurement Initiative?

August 22, 2018 by Connie Siu - CDC Leave a Comment

Storytelling from the Numbers

August 8, 2018 by Connie Siu - CDC Leave a Comment

Control vs Collaboration

July 25, 2018 by Connie Siu - CDC Leave a Comment

Are You Sharing Your Results?

July 11, 2018 by Connie Siu - CDC Leave a Comment

Finding the Right Analytics Tool

June 27, 2018 by Connie Siu - CDC Leave a Comment

Preparing Data for Analytics

June 13, 2018 by Connie Siu - CDC Leave a Comment

Report on Filling Potholes

May 23, 2018 by Connie Siu - CDC Leave a Comment

First Call Resolution Rate

May 9, 2018 by Connie Siu - CDC Leave a Comment

Action versus Outcome

April 25, 2018 by Connie Siu - CDC Leave a Comment

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