Owner of the Net Promoter Score

October 11, 2017 by Connie Siu - CDC Leave a Comment

Coherence in Target Setting

September 27, 2017 by Connie Siu - CDC Leave a Comment

Misleading Results from Sloppy Data

September 13, 2017 by Connie Siu - CDC Leave a Comment

How Useful are Quotas?

August 23, 2017 by Connie Siu - CDC Leave a Comment

ROI for Performance Measurement Effort

August 9, 2017 by Connie Siu - CDC Leave a Comment

Why Milestones Aren’t Good Performance Indicators

July 26, 2017 by Connie Siu - CDC Leave a Comment

Measurement for Process Performance

July 12, 2017 by Connie Siu - CDC Leave a Comment

How to Put Measurements in Perspective

July 6, 2017 by Connie Siu - CDC Leave a Comment

Tips on Collecting Relevant Customer Feedback

June 7, 2017 by Connie Siu - CDC Leave a Comment

How to Overcome the Fear of Performance Measurement

May 24, 2017 by Connie Siu - CDC Leave a Comment

To maximize business results, call Connie at 604-790-1220 or email us today!

"Connie consistently exceeded our expectations, was very responsive to the needs of our clinical and business environments and timelines."

Michael Duchnych Regional Director, Clinical Products & Standardization, Supply Chain, Vancouver Coastal Health

"Connie did a very thorough job in developing the business and financial models for our online strategy project. She sees the strategic issues in an insightful way."

Andrew Coates Project Manager, Pacific Blue Cross

"Connie's thought provoking questions throughout the project prompted us to challenge the status quo and brought new perspectives to our thinking."

Sandy Bergum Manager, Procurement Policies and Controls, BC Hydro

“Connie worked collaboratively with all stakeholders to pull together a disparate group of policies, guidelines and procedures and merged them into an over-arching process that is now the basis for our sourcing and standardization work programs. Excellent job!”

Dan Olsen Executive Director, Supply Chain, Vancouver Coastal Health

"Connie spoke with passion and energy that carried her message of optimizing value in a cycle of change. If you are looking for well delivered thought-provoking education, I recommend that you engage Connie."

Paul Cumberland Director of Planning and Financial Analysis, Province of BC