What does Digital Transformation Mean for Your Business?
Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]
What is Your Return on Digital Transformation?
Does Your Organizational Culture Support Your Transformation Ambition?
A recent conversation with a business owner reiterates the importance of closing the culture gap that impedes progress on business transformation. The business owner set an ambitious agenda to implement more technologies to streamline operations. The transformation journey was met with hurdles. Two years later, new applications are in place… [More]
Do You Treat Data as a Strategic Asset?
Leadership for Digital Age
Competing in the digital age requires leaders to hone their skills in digital literacy and adapt their approaches. As fast paced technology advancements escalate changes in expectations from customers, suppliers, and employees, it becomes critical to attune business management to changing trends. There are five areas that leaders need to… [More]
How to Build a Data-driven Culture
Digital Transformation is About Business Improvement
Digital transformation is more than technology adoption. The intent is to adopt technology as a means to improve the business. Business improvement is the ultimate outcome for digital transformation. When businesses place improvement front and center, they have more clarity on the type(s) of technology that meet their needs and… [More]
Customer-centric KPIs
Why Leaders Need To Be Trust Builders
Trust is confidence one has in another person’s integrity and strength. With trust, an individual is willing to take risk. Without trust, one would act in his own interest with little desire to expose himself to any potential harm. A workplace with trust fosters high performance across the organization. Hence,… [More]
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