Are You Making Good Use of Your SOP?

The standard operating procedure (SOP) is a document that details the steps, precautions, and rules related to a routine operation. It serves to provide all the information needed for someone to do the work. Ideally, the SOP eliminates the need to chase after individuals for answers when questions arise. During… [More]

The Skill Gaps that Need Attention Now

Digital transformation has picked up speed as businesses adopt technology to overcome challenges presented by the health guidelines as a result of the coronavirus. Process automation software, robotics, 3D printing, artificial intelligence, and video meeting platform are examples of technologies implemented. These technologies expedite work streams and support work activities… [More]

5 Reasons Why You Need to Make a Leap from Excel

When we need to record expenses, prepare budgets, chart data and crunch numbers, Excel naturally comes to mind. Since its launch in 1985 by Microsoft, it has morphed into a de facto tool for a variety of tasks. This versatile spreadsheet is used for forms, checklists, record keeping, data analysis,… [More]

How Conscious Ownership Impacts Performance

Managers are achievers in their own right. They move up the ranks by applying their skills and talents to opportunities that opened up along the way. Many excel because of their technical expertise. With people reporting to them, the technical skills they rely on in the past become less essential…. [More]

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