As the year comes to a close, it is time to reflect and plan for the New Year. Does your business need to replace disparate archaic technologies that slow down day-to-day work, creating backlogs and frustrations? I would like to share a few thoughts on modernizing your operations. Artificial intelligence… [More]
Why Performance Targets are Necessary
5 Tips on Software Evaluation
Software evaluation has become more challenging as the number of software applications balloons over the years. Some applications are industry specific. Others offer capabilities that could meet business needs though they might not function as eloquently. High-level cookie cutter demos are packed with jargons, bells and whistles. It is difficult… [More]
KPIs Selection is a Collaborative Task
How to Get Alignment on Freeing Up Capacity
Finding great talent requires time and effort. Depending on the experience of the new hire and the position, training could take longer than anticipated. An alternative to adding headcount is to find ways to free up capacity from employees. Many leaders defer to hiring because it is a quick fix…. [More]
Results and Kneejerk Actions
The Dilemma of Data Ownership
Data is the new currency in the digital economy. Businesses that are able to leverage data could create winning products and services, expedite their delivery, and optimize operations to leave competition in the dust. Recognizing that data is a strategic asset, businesses are in a race to uncover insights embedded… [More]
Where is the Record of Truth?
3 Tips on Storytelling for KPIs
With performance monitoring, you track results and analyze them to evaluate whether performance is up to par. The analysis provides insight on what action is necessary to correct course. The choice of action depends on many factors. This is where storytelling about the KPI would provide context for decision makers… [More]
Does Your KPI Convey a Message?
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To maximize business results, call Connie at 604-790-1220 or email us today!