Trust is confidence one has in another person’s integrity and strength. With trust, an individual is willing to take risk. Without trust, one would act in his own interest with little desire to expose himself to any potential harm. A workplace with trust fosters high performance across the organization. Hence,… [More]
Talent Strategy for the Evolving Business Landscape
Businesses have adapted swiftly over the past couple of years. Technologies were introduced to enable remote work. Processes were changed to ensure customers were not impacted. Employees’ responsibilities were modified to satisfy shifting needs. Lessons learned are invaluable for businesses to prepare for the future. As market dynamics continue to… [More]
The Skill Gaps that Need Attention Now
Digital transformation has picked up speed as businesses adopt technology to overcome challenges presented by the health guidelines as a result of the coronavirus. Process automation software, robotics, 3D printing, artificial intelligence, and video meeting platform are examples of technologies implemented. These technologies expedite work streams and support work activities… [More]
How Conscious Ownership Impacts Performance
Managers are achievers in their own right. They move up the ranks by applying their skills and talents to opportunities that opened up along the way. Many excel because of their technical expertise. With people reporting to them, the technical skills they rely on in the past become less essential…. [More]
How to Elevate Your Leadership with Emotional Intelligence
The wave of ongoing changes associated with the pandemic health and safety measures present a test to leaders. From executives to team leaders, their decisions and actions speak volume to their abilities in gaining confidence and carrying their teams through the crisis. To be successful, emotional intelligence is particularly important… [More]
How Trust Strengthens Performance Culture
The vice president of a professional service company has been inundated with complaints from his project managers about getting engineers to work on projects. The complaint is that the engineering department has been tardy in assigning resources, causing delays in kicking off projects in a timely manner. Often, the assigned… [More]
Putting People First
The sudden departure of a handful of skilled employees is detrimental to any business. The impacts are wide. Employee morale takes a hit. Immediate workload redistribution is inevitable. Projects are put on hold. While leaders attempt to maintain operations at the same level, customers are impacted as a result. Despite… [More]
Leading like an Opera Conductor
Seated in the Opera Bastille watching the performance of La Boheme in Paris, I was fascinated by the orchestra playing in the pit. The different instruments delivered perfectly synchronized music accentuating the dramatic moments of the opera. This was made possible by the conductor, who led the ‘team’ to deliver… [More]
How to Align Roles and Responsibilities of Employees
Business operations change with the dynamic business environment. As a result, job roles and responsibilities are subject to constant adjustments in order to accommodate the new demands. Businesses often handle the changing needs in an adhoc manner. When a new initiative requires specific expertise from an area, the manager assigns… [More]
Getting Employees on Board with Change
With transformation initiatives sprouting across industries, getting employees on board with change is key to success. Change resistance is inevitable. It is a damper to the speed of implementation and employee morale. By understanding their change readiness, businesses can develop an effective plan for change management. There are four key… [More]
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