Great companies know how best to leverage their talent. They are cognizant that ownership is a key motivator for action. There are two components for creating ownership. Buy-in: Attaining buy-in is gaining alignment on the purpose of the work. This is an important first step. Without buy-in, employees could do… [More]
Does Consensus Decision-making Lead to Compromised Solutions?
Obtaining consensus involves getting an agreement from a group of colleagues on a solution. The process to obtain consensus takes time because everyone involved is supposed to have an opportunity to express his view and debate about it. Making decisions using a consensus approach is not always effective. The solution… [More]
3 Ways to Boost Morale through Operational Excellence
Happy employees are productive workers. They are excited about the work and take pride in what they do. The gratifying feeling displayed generates this burst of energy that enlightens colleagues around them. The positive morale is a productivity booster. On the other hand, unhappy employees spread negative energy. They complain… [More]
Practices that Short-change Your Change Management Effort
Modifying the status quo involves pulling people from their comfort zone and asking them to go about their routine in a new way. The success in implementing change depends on how well the change is rolled out. Whether you are enhancing a billing process or embarking on a major transformation… [More]
How to Avoid Complacency
Complacency is a silent damper of improvement. Connie highlights the causes for complacency that companies need to look out for.
Disciplined Means to Exceptional Ends
Entering the start and end points in Google Maps and it returns the suggested routes to get to the destination. Upon reviewing the distance and the estimated driving time of each route, you select the route that you prefer. Your choice could be influenced by errands that you might want… [More]
3 Ways to Foster a Collaborative Culture
Work silos are a big productivity damper. They lead to unintended rework and delays. Companies are fairly good in forming a cross-functional team for projects. When it comes to day-to-day operations, collaboration tends to fall by the wayside. There is no debate that collective problem solving creates a better solution…. [More]
Finding the Right Team Balance
The tree pose in yoga looks simple but it requires focus and technique in order to balance your stance on one foot. It helps if you gaze at a distant object. Some days, the balance just might not work. You sway like a tree branch in the wind. You struggle… [More]
The Commitment for Performance
On board the plane just about to take off for San Diego, the air stewardess briefed the passengers seated in the emergency exit row the instructions to operate the exit. At the end of the briefing, she asked for verbal affirmation from those passengers that they would be willing to… [More]
It Pays to Delegate
Many of us are uncomfortable in delegating because we are concerned about the outcome. Would the select individual be able to do a good job? Could the process to do the proper delegation take just as much effort, if not more, to do the actual work? What if the result… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!