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The Predicament of “Go-to” Experts

April 5, 2021 by Connie Siu - CDC Leave a Comment

The “go-to” experts in an organization are individuals who possess expertise that others seek to get things done. The expertise could be knowledge about a process, familiarity with a client group, or astute problem solving. The interesting thing about these “go-to” people is their position. They might not be a… [More]

The Marvel of Pokémon

March 2, 2021 by Connie Siu - CDC Leave a Comment

Pokémon just celebrated its 25th anniversary in the role-playing game business in February. It continues to draw a loyal following and a massive community around the world. Since the release of the first video game in 1996, the franchise bolds successes beyond the games arena. It has a hit television… [More]

Key Success Factors for Continuous Improvement

February 3, 2021 by Connie Siu - CDC Leave a Comment

Continuous improvement is about making ongoing effort to improve products, services, and processes in your business. It is a powerful force when you have every employee think about problem solving. Instead of whining and complaining, employees analyze the situation and explore ideas to tackle an issue. There are several key… [More]

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