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How to Align Roles and Responsibilities of Employees

October 2, 2019 by Connie Siu - CDC Leave a Comment

Business operations change with the dynamic business environment. As a result, job roles and responsibilities are subject to constant adjustments in order to accommodate the new demands. Businesses often handle the changing needs in an adhoc manner. When a new initiative requires specific expertise from an area, the manager assigns… [More]

How to Use Measurement to Foster Collaboration

September 3, 2019 by Connie Siu - CDC Leave a Comment

Successful businesses have an integrated approach to carry out the work required to create, produce, and deliver what they offer to their customers. This allows them minimize potential hiccups that lead to poor customer experience and hence, customer dissatisfaction. Collaboration across the organization is key to integrate activities performed in… [More]

Getting Employees on Board with Change

July 31, 2019 by Connie Siu - CDC Leave a Comment

With transformation initiatives sprouting across industries, getting employees on board with change is key to success. Change resistance is inevitable. It is a damper to the speed of implementation and employee morale. By understanding their change readiness, businesses can develop an effective plan for change management. There are four key… [More]

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