Data governance is an important building block to enable a business use data confidently for decision-making. Despite its importance, many consider data governance an extra layer of policies. This leads to lukewarm reception and haphazard adoption, impacting data quality. Ultimately, the business won’t be able to fully benefit. To improve… [More]
Leadership in Culture Shift
Why Leaders Need To Be Trust Builders
Trust is confidence one has in another person’s integrity and strength. With trust, an individual is willing to take risk. Without trust, one would act in his own interest with little desire to expose himself to any potential harm. A workplace with trust fosters high performance across the organization. Hence,… [More]
Leadership and Productivity
Operational Learnings from a Memorable Year
When the pandemic hit North America in early 2020, no one could anticipate the extent of its impacts. Within a couple of months, the significant disruptions led to a myriad of changes businesses adopted to keep their operations going. With 2020 ending in a couple of weeks, there are learnings… [More]
How to Elevate Your Leadership with Emotional Intelligence
The wave of ongoing changes associated with the pandemic health and safety measures present a test to leaders. From executives to team leaders, their decisions and actions speak volume to their abilities in gaining confidence and carrying their teams through the crisis. To be successful, emotional intelligence is particularly important… [More]
Leading like an Opera Conductor
Seated in the Opera Bastille watching the performance of La Boheme in Paris, I was fascinated by the orchestra playing in the pit. The different instruments delivered perfectly synchronized music accentuating the dramatic moments of the opera. This was made possible by the conductor, who led the ‘team’ to deliver… [More]
How to Lead a Successful Business Transformation
Business transformation introduces massive change to diverse aspects of a business. The initiative consumes capital, time and effort. McKinsey research has shown that success rate is lower than 30%. The larger the business, the more complex and challenging it is to achieve the anticipated improvements and sustain them. To be… [More]
A Culture that Embraces Results Measurement
Results measurement is a subject that not every employee is comfortable with. Some are anxious feeling that the manager watches over their shoulders to monitor their work. Others feel offended that there is a lack of trust. In many businesses, the approach to results measurement creates conflicts between business units,… [More]
How to Lead and Communicate by Actions
The methods of communication for business leaders have multiplied over the years. Some are more effective than others. For messages related to challenging changes, you want to connect with the hearts and minds of the employees. Gaining trust in the communication process is crucial. It is difficult to convince employees… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!