Identify – and mitigate – risks to strategies

In comparing alternatives, a pros and cons comparison is often used to determine which alternative is more favorable. This exercise is straightforward and quick to do. For businesses that want to do a more objective assessment, they build a model to assign scores to the different factors. Through the process,… [More]

3 Elements of Customer Obsession

Businesses exist to serve the customers. This principle forms a key driving force for strategy development. When a business obsesses over customers, it has a laser focus on doing what is best for customers. This laser focus facilitates prioritization of product development, investments, and operational decisions. There are 3 key… [More]

How to Prioritize What to Preserve, Strengthen, and Transform for Your Business

  The strategic roadmap for a business evolves to align with customer needs and technology advancement. There are many variables to consider. It is a complex, yet manageable process to sieve through options. A central idea to incorporate in the strategy development process is to evaluate and prioritize what you… [More]

Strategic Measurements that Elevate Business Performance

Strategic measurements are metrics used to monitor how well a business delivers on its strategic imperatives. These strategic imperatives generally cover five areas. They are customer, financial, operations, people, and partner. In monitoring performance in these five areas, it is a question about what information the business needs to convey… [More]

The Marvel of Pokémon

Pokémon just celebrated its 25th anniversary in the role-playing game business in February. It continues to draw a loyal following and a massive community around the world. Since the release of the first video game in 1996, the franchise bolds successes beyond the games arena. It has a hit television… [More]

Strategy Renewal for Your Business

Strategy setting is critical to a business’ roadmap to success. The last three months have exposed every business to uncertainties of shifting customer demands and behaviors as a result of the pandemic. Some of these changes would be permanent while others might subject to further adjustments. Since no one can… [More]

Decisive Risk-taking

Crossing the road blind-folded is not a good idea. You risk missing the curb or running into other people. For the visually impaired people, they are trained to handle these risks. They use a cane and listen to the accessible pedestrian signal for cues. Risk-taking is inevitable in business. Avoiding… [More]

Knowledge as a Strategic Asset

A project management services company uses contractors extensively to deliver its services. The company serves a niche market in the utility sector. As the contractors are free to pick up work to fill their capacity, there is no guarantee that they would stay with the company. Subsequently, special knowledge is… [More]

How to Build a Culture for Continuous Improvement

Successful businesses rally their employees to act in a coherent fashion. This coherence is driven by a common set of values and beliefs. Culture is the foundation for these values and beliefs. Building a culture for continuous improvement doesn’t happen overnight. It takes persistence and commitment. There are five steps… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!