The Toughest Challenge with Change Management

Connie explains that  there are two sides to change management: the technical side and the people side.The people side of change tends to present the most challenges when it comes to change management.

Why Compensation on Performance is a Problem

Connie shares some problems that can arise from compensating strictly on performance. 1.  Employees only focus on areas they are good at, and ignore those that need improvement 2.  Employees are unwilling to accept measurement on  work which they don’t have  control 3.  Employees will see this as a way… [More]

Best Practices for Getting Work Done with Limited Resources

Connie shares tips on how to get work done when faced with the challenge of having limited resources. 1. Revisit priorities 2. Review the timeline 3. Filter unnecessary work 4. Improve efficiency 5. Outsource to a 3rd party 6. Borrow resources from other areas 7. Get temporary help  

How Do You Grow, Nurture and Protect Knowledge

Connie shares 5 ways that organizations can protect their knowledge. 1. Document processes and know-how 2. Pay attention to cross-training employees 3. Find ways to use the knowledge so it is not forgotten 4. Provide continual development 5. Retain talent    

Alignment of Execution with Strategy

Connie shares 5 tips on how companies align  execution with their strategy. 1. Have a roadmap for execution 2. Allocate adequate resources 3. Gain alignment on priorities 4. Be resilient 5. Communicate progress regularly  

Biggest Mistakes Organizations Make

Connie shines a light on some of the biggest mistakes she sees organizations make. 1. Not explaining what the company’s strategic direction is 2. Not paying attention to execution 3. Using performance measurement to penalize workers  

Questions for Operational Effectiveness

Clarity on what needs to be done: Is there a clear understanding of what work is to be performed? Does the work involve convoluted processes? Are there any conspicuous rules that complicate the work? Clarity on responsibilities: Do the employees have a clear idea on what their responsibilities are? How… [More]

How to Integrate Process, Technology, and People

Connie shares 3 ways to best integrate process, technology, and people. 1. Start with process and define what work needs to be done, who will do it, how they will do it, when and where it will get done. 2. Explore how to leverage technology. 3. Utilize the skills of your people to accomplish… [More]

Stop the Madness

Many positions seek people with multi-tasking capability. One tends to correlate multitasking to possessing a superb ability to juggle numerous tasks and deliver excellent results. Research has shown that multitasking is a damper on productivity. One loses as much as 40% productivity due to the mental blocks created when switching… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!