As the year comes to a close, it is time to reflect and plan for the New Year. Does your business need to replace disparate archaic technologies that slow down day-to-day work, creating backlogs and frustrations? I would like to share a few thoughts on modernizing your operations. Artificial intelligence… [More]
5 Tips on Software Evaluation
Software evaluation has become more challenging as the number of software applications balloons over the years. Some applications are industry specific. Others offer capabilities that could meet business needs though they might not function as eloquently. High-level cookie cutter demos are packed with jargons, bells and whistles. It is difficult… [More]
The Inadvertent Consequences of Automation Technology
Investment in automation technology has been increasing rapidly. Businesses have achieved different levels of success in customer responsiveness and productivity improvement. In many cases, the focus is on cost reduction. As a result, inadvertent consequences impact customer satisfaction, churn, as well as the company brand. Sound automation technology investments require… [More]
Irreplaceable Human Intelligence
Advancements in artificial intelligence (AI) have created many opportunities for companies to augment resource gaps. Generative AI has captured every business leader’s attention. Well-designed and trained models are capable of creating solutions that humans might not think of. They could distill insights from massive volume of data quickly. Does that… [More]
Artificial Intelligence and Your Business
The phrase “artificial intelligence” was first coined in late 1950s. Over the years, advancement in AI research has introduced many enhancements to our daily lives. The fun body movement game such as Microsoft’s Xbox Kinect and the virtual assistant, Apple’s Siri are two creations that have millions of us welcome… [More]
Technology Investment: Go or No Go?
Artificial intelligence has taken on an exciting path especially after the launch of ChatGPT last November. In less than a year, businesses, schools, and institutions have shown much interest in adopting the chatbot technology. There are three key artificial intelligence chatbot choices today: ChatGPT, Bing Chat and Google Bard. Each… [More]
What does Digital Transformation Mean for Your Business?
Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]
Digital Transformation is About Business Improvement
Digital transformation is more than technology adoption. The intent is to adopt technology as a means to improve the business. Business improvement is the ultimate outcome for digital transformation. When businesses place improvement front and center, they have more clarity on the type(s) of technology that meet their needs and… [More]
The Value of Technology-enabled Transparency
Digital transformation has enabled companies develop new competitive advantages by making use of the vast volume of data captured through software applications. These competitive advantages include unique offerings, enhanced customer service, and productivity improvement. With clear objectives, successful companies capture the right data, then turn the data into useful decision-making… [More]
How to Build Differentiating Business Capabilities
Business capabilities form the foundation to create, deliver, and support the products and services a business offers. These capabilities include core competencies that enable the business to differentiate itself from competition. To build true differentiating capabilities, businesses need to keep these four areas in mind. Reimagine the future with no… [More]
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To maximize business results, call Connie at 604-790-1220 or email us today!