Biggest Mistakes Organizations Make

Connie shines a light on some of the biggest mistakes she sees organizations make. 1. Not explaining what the company’s strategic direction is 2. Not paying attention to execution 3. Using performance measurement to penalize workers  

Questions for Operational Effectiveness

Clarity on what needs to be done: Is there a clear understanding of what work is to be performed? Does the work involve convoluted processes? Are there any conspicuous rules that complicate the work? Clarity on responsibilities: Do the employees have a clear idea on what their responsibilities are? How… [More]

How to Integrate Process, Technology, and People

Connie shares 3 ways to best integrate process, technology, and people. 1. Start with process and define what work needs to be done, who will do it, how they will do it, when and where it will get done. 2. Explore how to leverage technology. 3. Utilize the skills of your people to accomplish… [More]

Stop the Madness

Many positions seek people with multi-tasking capability. One tends to correlate multitasking to possessing a superb ability to juggle numerous tasks and deliver excellent results. Research has shown that multitasking is a damper on productivity. One loses as much as 40% productivity due to the mental blocks created when switching… [More]

How to Improve Collaboration

  Connie shares 2 ideas on how to improve collaboration in your workplace. 1. Create a forum for sharing information 2. Educate people on work that is taking place within the organization

How I Help Clients Improve Their Business

Clients often ask how I am going to help them improve their business dramatically. I have a three-step approach. Interview key people. The goal is to learn more about the business, what is working, what’s not working, their challenges and frustrations. Diagnose current situation. The output of this step is… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!