Rapid modernization of operations has introduced numerous changes to how people work. Technology not only helps to facilitate efficiency improvement, it also advances employee productivity. The level of improvement hinges on the capabilities of the managers and employees to adapt. There are five skill shifts that are important to note…. [More]
The Inadvertent Consequences of Automation Technology
Investment in automation technology has been increasing rapidly. Businesses have achieved different levels of success in customer responsiveness and productivity improvement. In many cases, the focus is on cost reduction. As a result, inadvertent consequences impact customer satisfaction, churn, as well as the company brand. Sound automation technology investments require… [More]
Artificial Intelligence and Your Business
The phrase “artificial intelligence” was first coined in late 1950s. Over the years, advancement in AI research has introduced many enhancements to our daily lives. The fun body movement game such as Microsoft’s Xbox Kinect and the virtual assistant, Apple’s Siri are two creations that have millions of us welcome… [More]
What does Digital Transformation Mean for Your Business?
Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]
What is Your Return on Digital Transformation?
The Value of Technology-enabled Transparency
Digital transformation has enabled companies develop new competitive advantages by making use of the vast volume of data captured through software applications. These competitive advantages include unique offerings, enhanced customer service, and productivity improvement. With clear objectives, successful companies capture the right data, then turn the data into useful decision-making… [More]
Technology Adoption Rate
Standardization: A Key Success Factor for Digital Transformation
Digital transformation deploys technology to perform tasks with the goals to transform operations and better serve customers. It is a significant undertaking. It requires capital as well as extensive effort to prioritize, streamline, and automate tasks and processes. A key success factor for automation is standardization because: Variation adds complexity… [More]
5 Reasons Why You Need to Make a Leap from Excel
When we need to record expenses, prepare budgets, chart data and crunch numbers, Excel naturally comes to mind. Since its launch in 1985 by Microsoft, it has morphed into a de facto tool for a variety of tasks. This versatile spreadsheet is used for forms, checklists, record keeping, data analysis,… [More]
Finding a Balance Between the Use of Old and New Technology
Connie shares tips on what company should take into consideration when looking at implementing new technology.
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