What to Do with the Good Old Data

Implementing a new application is a big task. It often involves modifying the current operating model and migrating the data from the current tools. For companies that have been around for years, one can imagine the amount of effort required. Data migration is a task that consumes arduous effort. In… [More]

Wowing Your Customers

Travelling around Christmas time could be stressful. You want to get to your destination on time, luggage not lost, or a pleasant flight. Many travellers make a point of getting to the airport early, allowing extra time for going through long line-ups. That could mean lots of time hanging around… [More]

“Thanks for calling. Please hold.”

Booking flights online is easy but making changes could be challenging especially when the itinerary covers several cities. I needed to make some last minute changes to a trip. I thought if I called the airline directly, its agent could find what I needed much quicker. To my surprise, when… [More]

Leverage that You Can Bank On

When you need to get something done, there are only two ways to go about it. Do it yourself or have someone get it done. When you are short of time, cannot get to the work location, don’t have the skills or tools to do the work, or simply don’t… [More]

Breaking Down Silos

In planning a promotion campaign, a retailer needs to determine what products would be offered, their price points, campaign duration, special sales terms and conditions, and store locations. These are customer-facing tasks. There are many other tasks. The buyer needs to source products, negotiate price with suppliers, determine purchase quantities,… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!