They don’t have a complacent mindset. They consistently look for ways to improve and they don’t cocoon themselves by past successes. For example, a successful client of mine in the auto service business recognized that they needed to innovate. Right at this very moment they are just putting the final… [More]
Connie shares four traits that she finds in her most successful clients.
Do you have a feedback system for your business? Learn how performance measurement can help run your business more effectively.
Observation is one of the best ways to see what’s working and what’s not working. Learn how to use observation to uncover operational challenges.
Onboard the Maid of the Mist boat, I was ferried to the base of the Horseshoe Falls at Niagara Falls. The scenery was spectacular. Two rainbows spanned beautifully across the Falls. On this hot day of 30 degrees Celsius, the mist was a welcoming break from the heat despite the… [More]
Unproductive meetings are time wasters. Learn how to run effective meetings.
Execution is doing the necessary work to realize the results you set out to achieve. Execution requires resources: people, time and money. To ensure that your efforts are not wasted, you need to be clear on the results you aim for so that you select the right initiatives to work… [More]
Productivity improvement is about increasing output from the resources you invest.
Process drives how work is done. There are six elements you need to examine to improve process
Shouldn’t improving efficiency be the first thought that comes to mind when faced with increased workload? Unfortunately, adding staff is the fire-fighting approach many adopt. Companies hire more people as the work volume increases and are quick to cut staff when business is down. This seesaw approach does not serve… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!