How to Align Roles and Responsibilities of Employees
Business operations change with the dynamic business environment. As a result, job roles and responsibilities are subject to constant adjustments in order to accommodate the new demands. Businesses often handle the changing needs in an adhoc manner. When a new initiative requires specific expertise from an area, the manager assigns… [More]
How Many KPIs Do You Need?
Leading through Transitions
Pruning an overgrown tree exposes bald stems. Some trees might take a couple of years for the new growth to emerge. During the transition period, the lesser aesthetic appearance is inevitable. For a business going through a transition, it could face unsettling behaviors and feelings of angst. To keep concerns… [More]
Measuring Success with Financial Indicators Only
How to Use Measurement to Foster Collaboration
Successful businesses have an integrated approach to carry out the work required to create, produce, and deliver what they offer to their customers. This allows them minimize potential hiccups that lead to poor customer experience and hence, customer dissatisfaction. Collaboration across the organization is key to integrate activities performed in… [More]
Dealing with Vague Goals
3 Myths About Quick Actions
Taking action is considered a positive progression toward result realization. When posed with a problem, many of us are eager to take action and eliminate the problem. On the flip side, quick actions could lead us astray. Consider these 3 myths of quick actions. A fast solution reflects efficiency You… [More]
The Changing Customer Lifetime Value
Getting Employees on Board with Change
With transformation initiatives sprouting across industries, getting employees on board with change is key to success. Change resistance is inevitable. It is a damper to the speed of implementation and employee morale. By understanding their change readiness, businesses can develop an effective plan for change management. There are four key… [More]
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