Taking action is considered a positive progression toward result realization. When posed with a problem, many of us are eager to take action and eliminate the problem. On the flip side, quick actions could lead us astray. Consider these 3 myths of quick actions. A fast solution reflects efficiency You… [More]
Is Accuracy or Timeliness More Important?
I attended a meeting where the focus of the discussion was on performance measurement for a financial reporting team. The objective was to determine one service result that the team would be measured on. As there is a schedule for the distribution of the monthly report, timeliness was top-of-mind. At… [More]
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