Team misalignment is a persistent productivity killer. When teams are misaligned, tasks take more time to complete. Fragmented efforts lead to confusion and frustration. Subsequently, businesses are unable to achieve the results they aim for. There are several warning signs you can look for: Departmental silos – each department focuses… [More]
5 Tips on Software Evaluation
Software evaluation has become more challenging as the number of software applications balloons over the years. Some applications are industry specific. Others offer capabilities that could meet business needs though they might not function as eloquently. High-level cookie cutter demos are packed with jargons, bells and whistles. It is difficult… [More]
How to Get Alignment on Freeing Up Capacity
Finding great talent requires time and effort. Depending on the experience of the new hire and the position, training could take longer than anticipated. An alternative to adding headcount is to find ways to free up capacity from employees. Many leaders defer to hiring because it is a quick fix…. [More]
3 Myths about Efficiency
Efficiency has always been an operations metric businesses watch closely for a healthy bottom-line. Getting work done efficiently is considered good. High employee performance is implied. Managers are delighted when there is no backlog. Efficiency is often interpreted as good speed, high productivity and output. There are three myths about… [More]
Why Leaders Need To Be Trust Builders
Trust is confidence one has in another person’s integrity and strength. With trust, an individual is willing to take risk. Without trust, one would act in his own interest with little desire to expose himself to any potential harm. A workplace with trust fosters high performance across the organization. Hence,… [More]
The Hiccups in Digital Transformation
Digital transformation aims to bring automation, eliminate onerous, manual tasks and streamline processes to deliver the desired results in an expedient manner. Studies show that on average 87.5% of digital transformations fail to meet expectations. Three main reasons for the high failure rate are lack of appreciation of the scope… [More]
Standardization: A Key Success Factor for Digital Transformation
Digital transformation deploys technology to perform tasks with the goals to transform operations and better serve customers. It is a significant undertaking. It requires capital as well as extensive effort to prioritize, streamline, and automate tasks and processes. A key success factor for automation is standardization because: Variation adds complexity… [More]
Turning a Checklist into an Improvement Opportunity
To capture directions on completing a job, a checklist is often used to list all the activities involved. This checklist provides a reference for team members to avoid missing tasks. Interestingly, the timing for creating a checklist usually comes about when a job gets complex. Many people might be involved…. [More]
How to Plan for Optimal Data Capture
Data is abundant but having them in a way that is readily consumable could be challenging. Distilling useful business insight from data often requires some work. When businesses implement applications to digitize their operations, a lot of focus is placed on processing transactions. This encompasses tasks such as order entry,… [More]
The Predicament of “Go-to” Experts
The “go-to” experts in an organization are individuals who possess expertise that others seek to get things done. The expertise could be knowledge about a process, familiarity with a client group, or astute problem solving. The interesting thing about these “go-to” people is their position. They might not be a… [More]
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