Successful businesses have an integrated approach to carry out the work required to create, produce, and deliver what they offer to their customers. This allows them minimize potential hiccups that lead to poor customer experience and hence, customer dissatisfaction. Collaboration across the organization is key to integrate activities performed in… [More]
A gatekeeper controls access. He has the duty to scrutinize every request for access and the authority to refuse entry. In business, a gatekeeper can be used to monitor the quality of work, validate requests, or streamline work. There are pros and cons to having a gatekeeper. Pros Consistency—the gatekeeper… [More]
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