How I Help Clients Improve Their Business

Clients often ask how I am going to help them improve their business dramatically. I have a three-step approach. Interview key people. The goal is to learn more about the business, what is working, what’s not working, their challenges and frustrations. Diagnose current situation. The output of this step is… [More]

Challenge #2 My Clients Face – The People Challenge

Do you have any challenge with people in your business? Listen to this podcast on how to handle employees who are uncooperative or ineffective.  

3 Things My Best Clients Do Differently To Achieve Success

They don’t have a complacent mindset. They consistently look for ways to improve and they don’t cocoon themselves by past successes. For example, a successful client of mine in the auto service business recognized that they needed to innovate. Right at this very moment they are just putting the final… [More]

Help Them Help You

Rightsizing has been marching through companies. The number of employees decreases while the workload increases. For those who retain their job, the transition period could be filled with anxiety, frustration, and confusion. The reasons for the overwhelmed feelings are: Uncertainties on what might transpire—little warning on impending changes Lost expertise—leaving… [More]