3 Ways to Boost Morale through Operational Excellence

Happy employees are productive workers. They are excited about the work and take pride in what they do. The gratifying feeling displayed generates this burst of energy that enlightens colleagues around them. The positive morale is a productivity booster. On the other hand, unhappy employees spread negative energy. They complain… [More]

The Pruning Effects

Rhododendron is a fairly hardy plant. Under the right conditions, it grows and blossoms without much care. The plant does require pruning to keep it from becoming too ‘bushy.’ As an amateur gardener, I learned a few things from pruning. Instant Gratification With a pair of scissors in hand, I… [More]

Leverage that You Can Bank On

When you need to get something done, there are only two ways to go about it. Do it yourself or have someone get it done. When you are short of time, cannot get to the work location, don’t have the skills or tools to do the work, or simply don’t… [More]

Breaking Down Silos

In planning a promotion campaign, a retailer needs to determine what products would be offered, their price points, campaign duration, special sales terms and conditions, and store locations. These are customer-facing tasks. There are many other tasks. The buyer needs to source products, negotiate price with suppliers, determine purchase quantities,… [More]

Best Ideas to Increase Your Competitive Advantage

Connie shares tips on how companies can increase their competitive advantage. 1. Build on the value proposition of your business 2. Know your competition and differentiate your offerings 3. Anticipate customer needs 4. Innovate 5. Optimize the cost structure 6. Drive operational efficiency 7. Build expertise in your employees  

Why Compensation on Performance is a Problem

Connie shares some problems that can arise from compensating strictly on performance. 1.  Employees only focus on areas they are good at, and ignore those that need improvement 2.  Employees are unwilling to accept measurement on  work which they don’t have  control 3.  Employees will see this as a way… [More]

How Do You Grow, Nurture and Protect Knowledge

Connie shares 5 ways that organizations can protect their knowledge. 1. Document processes and know-how 2. Pay attention to cross-training employees 3. Find ways to use the knowledge so it is not forgotten 4. Provide continual development 5. Retain talent    

To maximize business results, call Connie at 604-790-1220 or email us today!