Elapse Time for Processes
How Incorporating EQ into Process Execution Boosts Performance
In designing business processes, the focus has been around efficiency. When the goal is to expedite the work through one area to the next, undesirable effects could result. By incorporating emotional intelligence (EQ) into process execution, workers are more collegial. There is less frustration and finger-pointing. The beauty is everyone… [More]
Measurement for Process Performance
Biggest Mistakes Organizations Make
Connie shines a light on some of the biggest mistakes she sees organizations make. 1. Not explaining what the company’s strategic direction is 2. Not paying attention to execution 3. Using performance measurement to penalize workers
Essential Elements Of Process
Process drives how work is done. There are six elements you need to examine to improve process
To maximize business results, call Connie at 604-790-1220 or email us today!