How to Improve Workflow Management through Pertinent Data

Useful information is the lubricant that keeps business processes flowing with little hiccups. When the right information is available to employees at the right time, they are able to consume the information and perform their work. They would also be able to make quality decisions quickly. Useful information comes from… [More]

How to Make Your Data Useful

Data contextualization is a term used to describe putting data in a context that is meaningful for the user. When the presented data is meaningful, users can draw insight quickly for decision-making. The massive volume of data captured in business systems offers a vault of business intelligence. However, more data… [More]

The Value of Technology-enabled Transparency

Digital transformation has enabled companies develop new competitive advantages by making use of the vast volume of data captured through software applications. These competitive advantages include unique offerings, enhanced customer service, and productivity improvement. With clear objectives, successful companies capture the right data, then turn the data into useful decision-making… [More]

How to Improve Organization Alignment

Organization alignment is a critical success factor for accelerated growth. When the management team endorses the strategic plan, it is only the beginning. The business needs to align investment, initiatives, and day-to-day operations succinctly across the whole organization to execute the strategy. The larger the organization, the more challenging to… [More]

How to Achieve High Performance through Causal Actions

With objectives set for the year, businesses need to have a solid plan of action before execution begins. How do you determine what would be the best course of action? Which initiatives do you invest in to achieve the optimal return on investment? Ideas for action are abundant. But causal… [More]

Identify – and mitigate – risks to strategies

In comparing alternatives, a pros and cons comparison is often used to determine which alternative is more favorable. This exercise is straightforward and quick to do. For businesses that want to do a more objective assessment, they build a model to assign scores to the different factors. Through the process,… [More]

3 Elements of Customer Obsession

Businesses exist to serve the customers. This principle forms a key driving force for strategy development. When a business obsesses over customers, it has a laser focus on doing what is best for customers. This laser focus facilitates prioritization of product development, investments, and operational decisions. There are 3 key… [More]

Using Imperfect Data for Decision Making

The massive body of data organizations possess is valuable information on their customers, suppliers, operations, and diverse aspects of their businesses. For decision making, the desire to attain the perfect data leads to stalled effort and missed opportunities. Time is spent on gathering as much data as possible, fixing incomplete… [More]

The Advantages of Data-informed Decisions

Data offers information on patterns, anomalies, and signals on behaviours and performance. Studies have shown that companies that invest in analytics and incorporate the intelligence into their decision-making process perform better than competition in their industries. With abundant data captured on customers, operations, and diverse aspects of a business, it… [More]

The Linkage between Measurement and Improvement

As a judge for the 2020 International Business Awards®, I was impressed by the amazing technology solutions available. Many tackle long standing business problems. Others focus on needs that few companies have taken an interest to address. To score each entry, judges were asked to evaluate each entry based on… [More]

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