Using Imperfect Data for Decision Making

The massive body of data organizations possess is valuable information on their customers, suppliers, operations, and diverse aspects of their businesses. For decision making, the desire to attain the perfect data leads to stalled effort and missed opportunities. Time is spent on gathering as much data as possible, fixing incomplete… [More]

Building Success with a Frame of Reference

Dining in a Michelin star restaurant is a memorable experience. The chef showcases his fine culinary expertise with creative use of quality ingredients and immaculate presentation. On top of that, the attentive service and the ambiance deliver an extraordinary evening. That fabulous experience becomes a frame of reference for comparing… [More]

Does Consensus Decision-making Lead to Compromised Solutions?

Obtaining consensus involves getting an agreement from a group of colleagues on a solution. The process to obtain consensus takes time because everyone involved is supposed to have an opportunity to express his view and debate about it. Making decisions using a consensus approach is not always effective. The solution… [More]

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