The Stewardship of Process Excellence

Business processes are the backbones to the engine that runs a company. Their effectiveness has a direct impact on the top-line and the bottom-line. As important as it is, not many companies have dedicated resources to ensure that processes are performing optimally. There are two key reasons why process ownership… [More]

Communicating Complex Instructions

There are many ways to provide instructions. Written, verbal, and live demonstrations are some of the main approaches. For complex instructions, the learning curve could be high. You want to present the details in the simplest form so that the users won’t get confused. Instead of relying on a text-heavy… [More]

5 Ways to Help Your Team Deliver Its Target

January has gone by quickly. Are you making headway with delivering the target performance for the year? Some companies set audacious goals while others choose to raise the bar with steady increments. Regardless of the target level, business leaders need to ensure that their teams have what they need to… [More]

10 Things on the Radar for Managing Project Interdependencies

Interdependencies add complexity to decision-making. Oversight on their cross impacts could cause major setback to the outcomes. The following is a list of questions that need to be addressed. 1.       Linkages What is the relationship between the projects under consideration? Have you identified the specifics, the what, when, why, and… [More]

Aligning Team KPIs with Strategy

As the new year kicks into gear, companies are busy with setting goals. At the corporate level, targets relating to revenue, expenses, market share, and other high level goals are set. To support these goals, each team in the company needs to work cohesively. This requires establishing team targets that… [More]