Culture is built on common beliefs that drive aligned actions. Over time, the consistent behaviors culminate a habit ingrained in how employees conduct their work.
Changing culture requires persistent reinforcement from leaders in all levels. This means team leaders, division managers, and directors need to adopt and role model the same habit.
For example, building a high performance culture. Every leader in the organization needs to value results monitoring to track progress for proactive management. Each leader needs to ensure her team members understand why monitoring is valuable and what is meaningful to monitor. In addition, there is discipline in conducting results reviews and making improvements.
When one leader doesn’t value results monitoring, her team would not be motivated to track and review results for improvement opportunities. The misalignment deters culture shift.
Leaders are the initiators and facilitators of culture shift. Their roles cannot be under-estimated.
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