How frequent do you hear the following in your conversation about change? Customer support doesn’t have access to the system The gatekeeper checks the form before it is handed over for date entry It is not the responsibility of returns processing to speak with customers Marketing needs to approve the… [More]
Readiness for Change
How receptive is your company to change? The readiness for change has a bearing on who you need to champion change and the effort that would be required. The Readiness for Change grid illustrates the differences. When the change resistance is high, a conservative change mindset would lead to cautious… [More]
3 Reasons Why Job Role is the Last Consideration
Making transformational changes involves overhauling the status quo to achieve significant improvements. Often, companies become concerned about the impacts on job roles too early, limiting themselves from exploring options that could deliver major advancement. There are three reasons why companies should put job roles aside as they brainstorm transformational changes…. [More]
Are You Treating Cause or Effect?
Effects get us excited about taking action. Dealing with a cause usually takes more effort than dealing with an effect. Find out why and aim for a real solution.
The 5 Myths of Operational Efficiency
An efficient operation is a competitive advantage. While it is an common goal, companies might not benefit from it when the focus doesn’t align with the intent leading to compromised results. There are 5 myths about operational efficiency. 1. Low cost is good for the bottom-line Keeping cost down is… [More]
Is the Best Practice Really the Best?
Many businesses choose to adopt best practices they hear about due to the great results others have achieved. Before making the decision, you should ask the following questions: What issues does the practice address? What quantifiable results others have been able to achieve? What options did they consider before adopting… [More]
Tips on How to Manage Risks
Business risk poses an uncertainty that leads to potential negative impacts. In managing risks, you can look for ways to minimize the likelihood of occurrence and mitigate its impacts should it occur. There are several questions you could raise to address both areas. To minimize the likelihood of occurrence, ask:… [More]
Simplicity is Golden
Work tasks consume time and money. By keeping things simple, you expedite completion and improve productivity. More importantly, you build a solid foundation for transitioning to the digital era. Review the two areas Connie identifies for opportunities to simplify work activities.
The ABCs of Operational Excellence
Running a business effectively has many advantages. You serve the customers well, keep a healthy bottom-line, and foster positive morale in the organization. Companies that are successful in weathering the ups and downs in the competitive marketplace practise the ABCs of operational excellence, which are alignment, balance and collaboration. Alignment… [More]
Are You Solving the Right Problem?
Do you want to make sure that you are clear on the problem you need to solve? There are 7 questions you ought to ask.
- « Previous Page
- 1
- …
- 37
- 38
- 39
- 40
- 41
- …
- 54
- Next Page »