Learnings on Operations Modernization

Supply chain operations cover a broad scope of tasks that range from sourcing to delivery of products. Mechanization of the operations would improve productivity significantly. To be successful with modernization, user buy-in and adoption are critical. A utility undertook a supply chain operations modernization initiative. It took over a year… [More]

How to Build Differentiating Business Capabilities

Business capabilities form the foundation to create, deliver, and support the products and services a business offers. These capabilities include core competencies that enable the business to differentiate itself from competition. To build true differentiating capabilities, businesses need to keep these four areas in mind. Reimagine the future with no… [More]

How to Improve Organization Alignment

Organization alignment is a critical success factor for accelerated growth. When the management team endorses the strategic plan, it is only the beginning. The business needs to align investment, initiatives, and day-to-day operations succinctly across the whole organization to execute the strategy. The larger the organization, the more challenging to… [More]

How to Achieve High Performance through Causal Actions

With objectives set for the year, businesses need to have a solid plan of action before execution begins. How do you determine what would be the best course of action? Which initiatives do you invest in to achieve the optimal return on investment? Ideas for action are abundant. But causal… [More]

The People Side of Digital Transformation

Technology plays a big role in a digital transformation initiative. The people side of digital transformation has, on the other hand, more influence on how successful the initiative would be. Three groups of people have vested interest in digital transformation. They are customers, employees, and investors. Customers The best starting… [More]

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