Generative AI (GenAI) takes traditional automation applications to the next level. Traditional automation applications are rule-based. You define the rules and actions, then configure the software to follow them. The structured sandbox limits flexibility in handling exceptions. In many cases, an exception report or alert is used to manage uncommon… [More]
Strategic Considerations for AI Tools Selection
With thousands of AI tools available in the marketplace, it is challenging to determine whether it is best to go with multiple specialized tools or an integrated solution. Either approach has merits. Here are several pros and cons for your consideration. Multiple AI Tools Approach Pros Best-of-breed functionality – select… [More]
What does Digital Transformation Mean for Your Business?
Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]
What is Your Return on Digital Transformation?
Stakeholder Input and Digital Transformation Success
With global spend on digital transformation predicted to reach $2.8 trillion by 2025, many businesses have allocated significant budget to technology investments for the coming years. Expectations are high. Digital transformation is more than a technology initiative. To achieve the anticipated return on investment, you need to identify clearly the… [More]
The Hiccups in Digital Transformation
Digital transformation aims to bring automation, eliminate onerous, manual tasks and streamline processes to deliver the desired results in an expedient manner. Studies show that on average 87.5% of digital transformations fail to meet expectations. Three main reasons for the high failure rate are lack of appreciation of the scope… [More]
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