3 Myths about Efficiency

Efficiency has always been an operations metric businesses watch closely for a healthy bottom-line. Getting work done efficiently is considered good. High employee performance is implied. Managers are delighted when there is no backlog. Efficiency is often interpreted as good speed, high productivity and output. There are three myths about… [More]

Artificial Intelligence and Your Business

The phrase “artificial intelligence” was first coined in late 1950s. Over the years, advancement in AI research has introduced many enhancements to our daily lives. The fun body movement game such as Microsoft’s Xbox Kinect and the virtual assistant, Apple’s Siri are two creations that have millions of us welcome… [More]

Technology Investment: Go or No Go?

Artificial intelligence has taken on an exciting path especially after the launch of ChatGPT last November. In less than a year, businesses, schools, and institutions have shown much interest in adopting the chatbot technology. There are three key artificial intelligence chatbot choices today: ChatGPT, Bing Chat and Google Bard. Each… [More]

What does Digital Transformation Mean for Your Business?

Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]

Does Your Organizational Culture Support Your Transformation Ambition?

A recent conversation with a business owner reiterates the importance of closing the culture gap that impedes progress on business transformation. The business owner set an ambitious agenda to implement more technologies to streamline operations. The transformation journey was met with hurdles. Two years later, new applications are in place… [More]