How receptive is your company to change? The readiness for change has a bearing on who you need to champion change and the effort that would be required. The Readiness for Change grid illustrates the differences. When the change resistance is high, a conservative change mindset would lead to cautious… [More]
3 Reasons Why Job Role is the Last Consideration
Making transformational changes involves overhauling the status quo to achieve significant improvements. Often, companies become concerned about the impacts on job roles too early, limiting themselves from exploring options that could deliver major advancement. There are three reasons why companies should put job roles aside as they brainstorm transformational changes…. [More]
Winning Minds for Change
Resistance is a key barrier to change implementation. There is no short-cut to getting people on-side. An effective tact is to sell the case for change through winning minds.
Is Your Business Ready to be ‘Always On?’
The rapid adoption of mobile technology has triggered a customer driven transformation. As customers expect timely responses, businesses need to examine and revamp their operating model. For many businesses, this means lights need to be ‘always on’ in order to support the on-demand needs of their external customers as well… [More]
Practices that Short-change Your Change Management Effort
Modifying the status quo involves pulling people from their comfort zone and asking them to go about their routine in a new way. The success in implementing change depends on how well the change is rolled out. Whether you are enhancing a billing process or embarking on a major transformation… [More]
Disciplined Means to Exceptional Ends
Entering the start and end points in Google Maps and it returns the suggested routes to get to the destination. Upon reviewing the distance and the estimated driving time of each route, you select the route that you prefer. Your choice could be influenced by errands that you might want… [More]
How to Stop Paving the Cow Path
Doing work the same old way would get you the same result. Listen for tips on how to overcome the problems with paving the cow path.
Change Management – Communication Strategy
Change causes anxiety. There are 5 elements that you need to incorporate into your communication strategy.
How to Overcome Resistance to Change
Change causes anxiety. The uncertain nature of the future state triggers fear, which leads to resistance. The potential effects on the business include: Drop in morale Productivity decline Voluntary resignations Impacts on customers Delays in change implementation In order to minimize fear and resistance, you need to corral people so… [More]
The Winning Transformation
In business, winning is gaining the hearts and minds of the customers. The intensely competitive retail industry has proven that trends come and go; but companies which can reinvent themselves would survive and thrive. The Hudson’s Bay started as a fur trading company in Canada in the 17th century. It evolved… [More]
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