Resistance is a key barrier to change implementation. There is no short-cut to getting people on-side. An effective tact is to sell the case for change through winning minds.
Change causes anxiety. The uncertain nature of the future state triggers fear, which leads to resistance. The potential effects on the business include: Drop in morale Productivity decline Voluntary resignations Impacts on customers Delays in change implementation In order to minimize fear and resistance, you need to corral people so… [More]
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