With performance monitoring, you track results and analyze them to evaluate whether performance is up to par. The analysis provides insight on what action is necessary to correct course. The choice of action depends on many factors. This is where storytelling about the KPI would provide context for decision makers… [More]
Does Your KPI Convey a Message?
How Well Does Organizational Restructuring Boost Performance?
An organizational restructuring is an option many companies initiate when faced with lack-lustre performance. The thinking is that by reorganizing the reporting structure, it would bring renewed energy, eliminate redundancies, and better align work teams. The initiative draws attention throughout the organization but often brings marginal performance improvement. There are… [More]
What does Digital Transformation Mean for Your Business?
Digital transformation began decades ago. Earlier technology deployment included computer-aided design, enterprise resource planning, customer relationship management, and e-commerce. Recent years’ focus has been around social media platforms, cloud computing, and artificial intelligence to name a few. With rapidly advancing technologies and evolving customer needs, businesses struggle to keep up… [More]
Do You Treat Data as a Strategic Asset?
Customer-centric KPIs
Improvement Starts with Performance Data
Are Your KPIs Keeping Pace with Change?
How Engagement Improves KPI Relevance
To maximize business results, call Connie at 604-790-1220 or email us today!