How do you determine what to improve in your business? Do you base on revenue loss or customer complaints?
Business improvement requires effort to understand an issue, find a solution, and then, implement it. Your business likely faces more than one challenge. To determine what deserves attention, you need data to gauge how significant an issue is.
This means you want to monitor performance, identify anomalies, and evaluate their impact. The performance data guide your decision on whether you want to make a change.
Without data, you might react on the spur of the moment. You could end up making an improvement that has little material impact on the business.
The time, manpower, and money could be better spent on something else.
Capturing relevant performance data is the heart of focusing on the right challenge and making improvements that matter. Capturing relevant performance data is the heart of focusing on the right challenge and making improvements that matter. Share on X
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