Elapse Time for Processes
Control vs Collaboration
Do You Measure Performance for Compliance or Commitment?
The monthly performance reporting and review is done in every business. Employees diligently produce the dashboard and business leaders meet on a scheduled day to discuss the results. As common as it seems, the exercise is a dreaded one in many organizations. For those who don’t appreciate the value of… [More]
Why ‘hours of training’ is Not a Good Employee Development Measure
How to Overcome the Lack of Data
Measurement Myth: The More You Measure, the Better
3 Signs that Your Measurement Stifles Performance
Results monitoring serves as a tracking mechanism to reflect performance. Superb results imply that work is being carried out in excellence. Poor results indicate that there are hiccups somewhere along the way. A savvy manager would learn about the excellent execution and seek to replicate success. At the same time,… [More]
Types of Performance Measures
The different types of performance measures are used for different purposes. Don’t get overwhelmed by their label, focus on what you want to achieve.
Ten Questions on Metrics Effectiveness
Successful businesses must deploy resources to build the capabilities most needed to serve the customers well. The best practical way is to measure results that the business aims to achieve. This involves clearly defining the outcomes implied in the business strategy. Therefore, performance metrics must measure the right things. Answer… [More]
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