The People Side of Digital Transformation
Technology plays a big role in a digital transformation initiative. The people side of digital transformation has, on the other hand, more influence on how successful the initiative would be. Three groups of people have vested interest in digital transformation. They are customers, employees, and investors. Customers The best starting… [More]
Reporting on What is Important
Standardization: A Key Success Factor for Digital Transformation
Digital transformation deploys technology to perform tasks with the goals to transform operations and better serve customers. It is a significant undertaking. It requires capital as well as extensive effort to prioritize, streamline, and automate tasks and processes. A key success factor for automation is standardization because: Variation adds complexity… [More]
Why You Need Actionable KPIs
Identify – and mitigate – risks to strategies
In comparing alternatives, a pros and cons comparison is often used to determine which alternative is more favorable. This exercise is straightforward and quick to do. For businesses that want to do a more objective assessment, they build a model to assign scores to the different factors. Through the process,… [More]
4 Elements to a Productive Results Review Meeting
3 Elements of Customer Obsession
Businesses exist to serve the customers. This principle forms a key driving force for strategy development. When a business obsesses over customers, it has a laser focus on doing what is best for customers. This laser focus facilitates prioritization of product development, investments, and operational decisions. There are 3 key… [More]
How to Enhance Collaboration with Results Measurement
Who Do You Need on Your Digital Business Transformation Team?
The pandemic has sped up digital transformation in diverse industries. Transformation initiatives are major undertakings that have widespread implications throughout the business. It is more than selecting a technology to automate processes and tasks. Therefore, it is crucial to have the right people on the transformation team. Here are several… [More]
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