The Ownership Mindset for Improvements
Does your business struggle to implement improvement successfully due to employee resistance? The fear of change in role, reduction in job scope and authority creates unease. Since technology adoption is often a necessity to improve service, speed and quality of work, it raises resistance to change further. To overcome resistance… [More]
How to Evaluate Service Quality Improvement Options
How to Prioritize KPIs
4 Key Elements for An Adaptive Change Strategy
Successful change implementation enables a business move quickly toward the desired future state. For most projects, change management kicks into action close to the rollout date. Common approaches include training and coaching. As change varies in scope and impact, rapid adoption of new tools, processes and job roles hinges on… [More]
How to Overcome Performance Alerts Fatigue
How to Rally Buy-in for KPIs
Who Is Accountable For A Successful Marketing Campaign?
How To Use KPIs As A Strategic Tool
How to Prepare Data for AI Deployment
As artificial intelligence (AI) technology advances at a rattling pace, business leaders are anxious to identify practical use cases where they could enhance customer experience, improve efficiency and decision making. At the core of successful AI deployment is data readiness. There are four critical areas to focus on. Data quality… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!