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The Linkage between Measurement and Improvement

October 1, 2020 by Connie Siu - CDC Leave a Comment

As a judge for the 2020 International Business Awards®, I was impressed by the amazing technology solutions available. Many tackle long standing business problems. Others focus on needs that few companies have taken an interest to address. To score each entry, judges were asked to evaluate each entry based on… [More]

The Skill Gaps that Need Attention Now

September 1, 2020 by Connie Siu - CDC Leave a Comment

Digital transformation has picked up speed as businesses adopt technology to overcome challenges presented by the health guidelines as a result of the coronavirus. Process automation software, robotics, 3D printing, artificial intelligence, and video meeting platform are examples of technologies implemented. These technologies expedite work streams and support work activities… [More]

How Conscious Ownership Impacts Performance

August 4, 2020 by Connie Siu - CDC Leave a Comment

Managers are achievers in their own right. They move up the ranks by applying their skills and talents to opportunities that opened up along the way. Many excel because of their technical expertise. With people reporting to them, the technical skills they rely on in the past become less essential…. [More]

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Michael Duchnych Regional Director, Clinical Products & Standardization, Supply Chain, Vancouver Coastal Health

"Connie did a very thorough job in developing the business and financial models for our online strategy project. She sees the strategic issues in an insightful way."

Andrew Coates Project Manager, Pacific Blue Cross

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Sandy Bergum Manager, Procurement Policies and Controls, BC Hydro

“Connie worked collaboratively with all stakeholders to pull together a disparate group of policies, guidelines and procedures and merged them into an over-arching process that is now the basis for our sourcing and standardization work programs. Excellent job!”

Dan Olsen Executive Director, Supply Chain, Vancouver Coastal Health

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Paul Cumberland Director of Planning and Financial Analysis, Province of BC

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Dragan Strujic Chief Designer, Nexterra Systems Corp.

“Connie is an energetic presenter and provides good insights into effective organizational practices. Connie’s presenting style is clear with relevant examples and practical suggestions for improved business processes, always keeping in mind the end customer.”

Anne Collins Vice President, Union Bank

“I work in a very competitive environment where proper and effective metrics are very important. Connie’s presentation cut to the heart of how and what we require in a very comprehendible manner. It will do us well going into the future.”

Steve Falkner Executive Director, University Medical Imaging Centre, Mount Sinai Hospital

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Wayne Yee Manager, Performance and Innovation, City of Richmond

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Andy Latter Manager, Learning Content, FortisBC

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Jennifer Zhang Senior Manager, Procurement Systems & Services, Warner Bros. Entertainment Inc.

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Dan Mitchell President and Co-Founder, World Wide Therapy Online, Inc.

“Through a well-organized process, and bringing her experience in performance measurement, Connie led the Executive and leadership team to identify measures of performance that were truly aligned to the achievement of results in our Strategic Plan. Connie is a fantastic resource for any organization looking to build or strengthen their performance measurement activity.”

John Madden VP, People and Planning, BC Assessment

“Connie has helped us streamline processes. Her objectivity has been invaluable in bringing fresh perspectives, and challenging our thinking on different fronts. We have improved client service, productivity, accountability, and job satisfaction. The development of process expertise with our employees and the increased awareness of process excellence will serve us well as we manage our phenomenal growth.”

Jamie Duncan Chief Operating Office, Nicola Wealth Management

“I truly enjoyed the session. Connie has helped us dissect the steps of what we need to do to get the results that we want. The interactive session was an enlightening experience.”

Ana Valdez-De Dios Oakridge Financial Management Inc.

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Sean Sibbet President & CEO, Reality Controls Inc.

“We are very happy with the guidance and made some significant decisions as a result. Connie helped us identify options to our growing pains and guided us through a prioritization exercise to develop a solid plan for growth.”

Dan Mitchell President & Co-Founder, World Wide Therapy Online, Inc.