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3 Elements of Customer Obsession

August 31, 2021 by Connie Siu - CDC Leave a Comment

Businesses exist to serve the customers. This principle forms a key driving force for strategy development. When a business obsesses over customers, it has a laser focus on doing what is best for customers. This laser focus facilitates prioritization of product development, investments, and operational decisions. There are 3 key… [More]

Who Do You Need on Your Digital Business Transformation Team?

August 4, 2021 by Connie Siu - CDC Leave a Comment

The pandemic has sped up digital transformation in diverse industries. Transformation initiatives are major undertakings that have widespread implications throughout the business. It is more than selecting a technology to automate processes and tasks. Therefore, it is crucial to have the right people on the transformation team. Here are several… [More]

How to Prioritize What to Preserve, Strengthen, and Transform for Your Business

July 4, 2021 by Connie Siu - CDC Leave a Comment

The strategic roadmap for a business evolves to align with customer needs and technology advancement. There are many variables to consider. It is a complex, yet manageable process to sieve through options. A central idea to incorporate in the strategy development process is to evaluate and prioritize what you… [More]

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