A local grocer had to close its store due to a computer system breakdown. It happened two days in a row. The temporary closures cost the store significant revenue loss, not to mention the inconvenience created for its loyal customers. Businesses have come to rely heavily on technology. Technology drives… [More]
Articles
Watch What You’re Doing
Here’s an article I wrote for CMA Update Magazine – reprinted with permission. Watch What You’re Doing
10 Challenges of measuring what matters
Here’s an article I wrote for CMA Update Magazine – reprinted with permission. 10 Challenges of Measuring What Matters
The Mojo Of Successful Strategy Execution
Eat the dots and watch out for the pesky ghosts! The Pacman game was one of my favourite pastimes in my university years. You score points by navigating through the maze to gobble up dots and bonus fruits, and timing the use of the power pills to swallow the ghosts…. [More]
Twelve Key Considerations For A Successful Technology Initiative
Technology adoption is a significant investment for a business. A sound choice and a successful implementation improve productivity and efficiency, enhance customer service and accelerate results. The following is a list of key considerations. A technology roadmap. Adoption of technologies needs to be well planned and viewed as part of… [More]
Take Those Blinders Off, Fast
Blinders are placed on a racehorse to keep it focused on what is in front and not get distracted by the crowds during the race. In business, while it is good to be focused, it is perilous for a company to rest on its laurels and under-estimate the impact effected… [More]
Is the Sweet Spot Attainable?
A college implemented an event registration application to handle its student registrations and related administrative activities. Apart from extensive customization, numerous Access databases and tools were bandaged together in order to fulfill all its needs. As a result, convoluted work processes duplicated work, reduced productivity, and increased cost. Technology should… [More]
How to Get the Most from An Application Demonstration
Do you ever wonder why you waste time sitting through an application demonstration listening to a vendor delivering an out-of-the-box demo, mechanically grinding through the features of their product? Does the demo give you sufficient information to do the preliminary filtering of potential solution choices? By allowing the vendor deliver… [More]
Do You Know What Your Business Needs
It is easy to describe what you want, but not so when it comes to need. In reviewing and selecting a new application for your business, the variety of products available in the market and the broad spectrum of capabilities they offer make it even more challenging. It is easy… [More]
Things to Consider to Avoid a Time Vacuum for Your Meetings
(This article was originally published in Sounding Board/May 2011. Sounding Board is the official publication of The Vancouver Board of Trade. The newspaper provides analysis and discussion of regional and national issues facing the business community. Reproduced with permission.) Meetings are intended to effect decisions that move you closer to… [More]
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