With the advance of Google maps, driving around in a strange neighbourhood is not a huge challenge anymore. The voice navigation provides turn-by-turn directions. Despite the convenience, I found the first visual presentation of the origination and the destination offers a mental orientation on where I am headed. That big… [More]
The Incredible Contagious Energy
It is frustrating when negativity puts a halt to an otherwise meaningful discussion on solving a problem. See how you could turn things around by leading with focus and positive thinking.
How to Turn Good Intentions into Concrete Results
Two departments in a finance company decided to improve the workflow for onboarding a new client. The handoff between the two groups hinged on an Excel file which listed the tasks to be done and their statuses. The Excel file served as a checklist and a communication tool. After spending… [More]
Is Technology a Silver Bullet?
Deficient technology has been blamed time and again that it is a main culprit for poor performance. Many companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]
Winning Minds for Change
Resistance is a key barrier to change implementation. There is no short-cut to getting people on-side. An effective tact is to sell the case for change through winning minds.
Ownerships that Generate Exceptional Results
Great companies know how best to leverage their talent. They are cognizant that ownership is a key motivator for action. There are two components for creating ownership. Buy-in: Attaining buy-in is gaining alignment on the purpose of the work. This is an important first step. Without buy-in, employees could do… [More]
Does Consensus Decision-making Lead to Compromised Solutions?
Obtaining consensus involves getting an agreement from a group of colleagues on a solution. The process to obtain consensus takes time because everyone involved is supposed to have an opportunity to express his view and debate about it. Making decisions using a consensus approach is not always effective. The solution… [More]
Making Tough Decisions
A tough decision is one that you don’t feel confident about your choice. This is when you wish there is someone to tell you what is best. We all have experience with this situation. Here are three things I do when I am in such a position. 1. Look at… [More]
How to Select Prioritization Criteria
Tips on how to select relevant criteria for prioritization.
3 Ways to Foster a Collaborative Culture
Work silos are a big productivity damper. They lead to unintended rework and delays. Companies are fairly good in forming a cross-functional team for projects. When it comes to day-to-day operations, collaboration tends to fall by the wayside. There is no debate that collective problem solving creates a better solution…. [More]
- « Previous Page
- 1
- …
- 3
- 4
- 5
- 6
- Next Page »
To maximize business results, call Connie at 604-790-1220 or email us today!