Want to maximize the return on investment of your initiatives? Ask 3 important questions to verify the link between your initiative and your business goals.
End-to-end Thinking
Connie explains why end-to-end thinking is important for effective execution.
The Winning Transformation
In business, winning is gaining the hearts and minds of the customers. The intensely competitive retail industry has proven that trends come and go; but companies which can reinvent themselves would survive and thrive. The Hudson’s Bay started as a fur trading company in Canada in the 17th century. It evolved… [More]
New Dimensions of Customer Friendliness
Customer-friendly service has always been a priority for a business. Keep the customers happy and you earn repeat business and loyalty. Customer friendliness used to revolve around service, which includes speedy response, quick problem resolution, courteous and respectful interactions. These factors are still relevant and important today. However, there are… [More]
Turning Actions into Results – Part 3
Leverage helps to expedite results and optimize ROI.
Looking Forward
As the year comes to a close, many of us take the time to reflect on the accomplishments for the past year. There would be moments of joy, great pride, and embarrassment. The exercise could be revealing. You learn what has gone well and identify the big, unexpected ‘aha’ ideas…. [More]
Leverage that You Can Bank On
When you need to get something done, there are only two ways to go about it. Do it yourself or have someone get it done. When you are short of time, cannot get to the work location, don’t have the skills or tools to do the work, or simply don’t… [More]
Is Your Business Positioned to Excel?
Where does your business fit in this diagram? Examine the suggestions in the table below and see what opportunities are there for you to raise the bar.
How to Formulate Strategy
Connie outlines the 6 steps for strategy formulation. This is part 3 of the 3-part podcast series on strategy.
Why is Strategy Important?
Strategy serves as a beacon for a business. Connie explains why it is important. This is part 2 of a 3-part podcast series on strategy.
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To maximize business results, call Connie at 604-790-1220 or email us today!