Plastic cards fill our wallets. Credit cards, debit cards, loyalty cards, bank cards, membership cards, and ID cards add weight to the bulging wallet. The migration to the bar-coded key tags is an improvement but still an inconvenience. It is not surprising to find a wallet packed with more than… [More]
In many organizations, the functional structure is the default approach to organize their people and their work. It is straight-forward for management purposes because one can associate expertise with work. Despite the many benefits, silo thinking has been a constant damper to operational efficiency. Silo thinking is a result of… [More]
I attended a meeting where the focus of the discussion was on performance measurement for a financial reporting team. The objective was to determine one service result that the team would be measured on. As there is a schedule for the distribution of the monthly report, timeliness was top-of-mind. At… [More]
Hitting a hole in one was such an ego booster to a beginner golfer. I was thrilled when that happened half way through a 9-hole golf course. That summer, I thought I would only get better at this challenging sport. That was ten years ago. For the past few years,… [More]
Staring at a garden overtaken by weeds, my first thought was I needed an herbicide to get rid of them. Little did I know a generic herbicides is not effective for all weeds. Some weeds are more hardy and difficult to get rid of. In order to do a proper… [More]
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