Consistency business practices boost customer satisfaction and productivity. Find out how you could leverage it.
Podcast Series: Make it Count
Fact-based decision-making is one of the many approaches to decision-making. Having the data doesn’t help to make sound decisions unless you do 5 things.
Effects get us excited about taking action. Dealing with a cause usually takes more effort than dealing with an effect. Find out why and aim for a real solution.
Work tasks consume time and money. By keeping things simple, you expedite completion and improve productivity. More importantly, you build a solid foundation for transitioning to the digital era. Review the two areas Connie identifies for opportunities to simplify work activities.
Do you want to make sure that you are clear on the problem you need to solve? There are 7 questions you ought to ask.
Resistance is a key barrier to change implementation. There is no short-cut to getting people on-side. An effective tact is to sell the case for change through winning minds.
Operational excellence is more than an internal business challenge. Find out how to orient your operations to be customer-focused to build customer satisfaction and loyalty.
To make sound decisions, you need a scoring model to rank the options. Connie shares a few tips on developing a good model.
Tips on how to select relevant criteria for prioritization.
Common practices are not necessarily best practices. Connie shares a few distinct differences between the two.
To maximize business results, call Connie at 604-790-1220 or email us today!