Work tasks consume time and money. By keeping things simple, you expedite completion and improve productivity. More importantly, you build a solid foundation for transitioning to the digital era. Review the two areas Connie identifies for opportunities to simplify work activities.
The ABCs of Operational Excellence
Running a business effectively has many advantages. You serve the customers well, keep a healthy bottom-line, and foster positive morale in the organization. Companies that are successful in weathering the ups and downs in the competitive marketplace practise the ABCs of operational excellence, which are alignment, balance and collaboration. Alignment… [More]
Are You Solving the Right Problem?
Do you want to make sure that you are clear on the problem you need to solve? There are 7 questions you ought to ask.
The Pros of Cons of a Gatekeeper
A gatekeeper controls access. He has the duty to scrutinize every request for access and the authority to refuse entry. In business, a gatekeeper can be used to monitor the quality of work, validate requests, or streamline work. There are pros and cons to having a gatekeeper. Pros Consistency—the gatekeeper… [More]
Is Technology a Silver Bullet?
Deficient technology has been blamed time and again that it is a main culprit for poor performance. Many companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]
Solutions that Won’t Make the Grade
The effectiveness of a solution hinges on how well it addresses the issue and the improvement effected. Some solutions are quick to implement; others require significant effort and capital. All too often, lacklustre results raise questions about why they were considered in the first place. Here are several examples of… [More]
How to Tackle Inefficiency with a Big Picture View
A bottleneck is a juncture where things could not move through due to constraints. These constraints include inadequate resource to handle the volume, errors that result in rework, delays caused by problems with specific tasks. A bottleneck is the result of an inefficient practice. Persistent inefficiency slows down the workflow… [More]
How to Orient Your Operations to be Customer-focused
Operational excellence is more than an internal business challenge. Find out how to orient your operations to be customer-focused to build customer satisfaction and loyalty.
Is Your Business Ready to be ‘Always On?’
The rapid adoption of mobile technology has triggered a customer driven transformation. As customers expect timely responses, businesses need to examine and revamp their operating model. For many businesses, this means lights need to be ‘always on’ in order to support the on-demand needs of their external customers as well… [More]
How to Power Up Productivity
Productivity is not just about speed. It encompasses the quality of the results delivered. In order to power up productivity in your business, there are two things you need to work on. 1. Focus Every year, the business plan calls for a number of initiatives to be undertaken. These initiatives… [More]
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To maximize business results, call Connie at 604-790-1220 or email us today!