Results monitoring serves as a tracking mechanism to reflect performance. Superb results imply that work is being carried out in excellence. Poor results indicate that there are hiccups somewhere along the way. A savvy manager would learn about the excellent execution and seek to replicate success. At the same time,… [More]
Why Causality is Important to Results Measurement
Not sure what drives success? Consider the causal link to result. The relationship between action and outcome is crucial to defining what is important to measure.
Aligning Team KPIs with Strategy
As the new year kicks into gear, companies are busy with setting goals. At the corporate level, targets relating to revenue, expenses, market share, and other high level goals are set. To support these goals, each team in the company needs to work cohesively. This requires establishing team targets that… [More]
Did You Achieve Your Goals?
To assess whether you have achieved your goals for the year, you need to review the results you have been monitoring. Listen to the podcast and see what the 3 key elements are for results measurement.
A Framework for ROI Validation
Companies spend millions each year to invest in initiatives to enhance their business. They are diligent in the preparation of a business case to justify the need. A committee reviews the business case before the requested fund is granted. Upon implementation, there is little effort spent on monitoring how the… [More]
Types of Performance Measures
The different types of performance measures are used for different purposes. Don’t get overwhelmed by their label, focus on what you want to achieve.
Are Industry Benchmarks Good Performance Indicators?
Industry benchmarks are used widely to compare relative performance and gauge where your company stands. Beware the validity of the comparison. You might be comparing apples with oranges. Results are comparable when companies run their business exactly the same way. We know that is hardly the case. Product offerings, size,… [More]
You Get What You Measure
Measurement involves logic and numbers. The more granular and precise you get, the measurement better reflects specific outcome. We deal with all sorts of measurement in our daily lives, from the volume of water we consume to the gas consumption of our automobile. Professional athletes are meticulous with their calories…. [More]
4 Reasons Why You Want to Look at Financial Metrics
This is the time of the year when most companies issue their annual financial statements. In light of gathering insight on what financial metrics companies use, I decided to glean through the annual reports I received. The pages and pages of financial results and ratios are fairly similar across businesses…. [More]
How is Your Report Card?
A report card serves to provide information on how well certain work is done. We are familiar with the idea since grade school. I went home holding my head high with ‘A’s but fearful of being scolded when I got poor grades. In the workplace, is there a similar feeling… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!