Challenge #2 My Clients Face – The People Challenge

Do you have any challenge with people in your business? Listen to this podcast on how to handle employees who are uncooperative or ineffective.  

3 Things My Best Clients Do Differently To Achieve Success

They don’t have a complacent mindset. They consistently look for ways to improve and they don’t cocoon themselves by past successes. For example, a successful client of mine in the auto service business recognized that they needed to innovate. Right at this very moment they are just putting the final… [More]

Big Gains From Small Effort

With over 3,500 passengers on board, I was impressed with how well the Royal Caribbean crew managed the demands for service throughout our 7-day cruise in the Bahamas. The cabin attendants, chefs, waiters, and staff seemed to work around the clock. On days that we were at sea, the public… [More]

Adding Staff is Not The Solution

Shouldn’t improving efficiency be the first thought that comes to mind when faced with increased workload? Unfortunately, adding staff is the fire-fighting approach many adopt. Companies hire more people as the work volume increases and are quick to cut staff when business is down. This seesaw approach does not serve… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!