Approach for Informed Decision Making

Informed decision making requires pertinent and factual information that guides you to put options and outcomes in proper perspective. The diagram shows the key elements that you need to incorporate into your decision making process.

How to Overcome Resistance to Change

Change causes anxiety. The uncertain nature of the future state triggers fear, which leads to resistance. The potential effects on the business include: Drop in morale Productivity decline Voluntary resignations Impacts on customers Delays in change implementation In order to minimize fear and resistance, you need to corral people so… [More]

Looking Forward

As the year comes to a close, many of us take the time to reflect on the accomplishments for the past year. There would be moments of joy, great pride, and embarrassment. The exercise could be revealing. You learn what has gone well and identify the big, unexpected ‘aha’ ideas…. [More]

The Dangers of Complacency

Complacency is self-satisfaction. It is the result of a successful track record that spurs confidence. When a business is complacent, they are exposed to the following dangers: Settle into a rut of out-dated practice—People become very good at doing the same routine the same old way. They continue to follow… [More]

Leaders with No Title

Leaders have this magnet which draws people who are delighted to follow them, to offer their support, and to do work for them voluntarily. Leaders don’t necessarily have a fancy title. They are capable of: earning trust and respect because of their demonstrated ability to achieve results in difficult situations;… [More]

To maximize business results, call Connie at 604-790-1220 or email us today!