The sudden departure of a handful of skilled employees is detrimental to any business. The impacts are wide. Employee morale takes a hit. Immediate workload redistribution is inevitable. Projects are put on hold. While leaders attempt to maintain operations at the same level, customers are impacted as a result. Despite… [More]
Leading like an Opera Conductor
Seated in the Opera Bastille watching the performance of La Boheme in Paris, I was fascinated by the orchestra playing in the pit. The different instruments delivered perfectly synchronized music accentuating the dramatic moments of the opera. This was made possible by the conductor, who led the ‘team’ to deliver… [More]
A Culture that Embraces Results Measurement
Results measurement is a subject that not every employee is comfortable with. Some are anxious feeling that the manager watches over their shoulders to monitor their work. Others feel offended that there is a lack of trust. In many businesses, the approach to results measurement creates conflicts between business units,… [More]
How to Expedite Technology Adoption in Your Business
As businesses implement technologies to transform their operations, the effectiveness of technology adoption by employees has a direct impact on success. Some businesses might choose a languid pace to minimize resistance, hoping that would ease the fear and stress that come with the transition. Change management remains a challenge despite… [More]
Do You Measure Performance for Compliance or Commitment?
The monthly performance reporting and review is done in every business. Employees diligently produce the dashboard and business leaders meet on a scheduled day to discuss the results. As common as it seems, the exercise is a dreaded one in many organizations. For those who don’t appreciate the value of… [More]
Going Slow with People to Go Fast
Business transformation presents significant changes to an organization. These changes span from a new customer support channel to a complete overhaul of the operations. The transition could be a journey bombarded with unexpected hurdles, dampening morale and productivity. Most of the time, the technical side of change, which includes the… [More]
Develop the Analyst in Every Employee
Job scopes are changing rapidly with the adoption of technology. There have been abundant discussions around what the ‘future of work’ looks like. The skills needed would be very different. For businesses, the need to have great talent who can keep the business running remains. A skill that every job… [More]
How Leadership and Change Culture Impact Transformation
Transformation initiatives consume significant resources and effort. For businesses that have been around for years, it is more challenging when long-tenured employees resist change. At the same time, leaders who are timid in pursuing change tend to garner little engagement from employees. Leadership and change culture influence the success of… [More]
How to Build a Culture for Continuous Improvement
Successful businesses rally their employees to act in a coherent fashion. This coherence is driven by a common set of values and beliefs. Culture is the foundation for these values and beliefs. Building a culture for continuous improvement doesn’t happen overnight. It takes persistence and commitment. There are five steps… [More]
To maximize business results, call Connie at 604-790-1220 or email us today!