Process exceptions are productivity dampers. Some exceptions are caused by human errors such as incorrect data entry. Others are triggered by unanticipated situations such as a customer request that doesn’t fall into any predefined categories. With evolving customer needs, exceptions will arise more often. They pose as challenges to established… [More]
Connie explains why end-to-end thinking is important for effective execution.
Process drives how work is done. There are six elements you need to examine to improve process
To maximize business results, call Connie at 604-790-1220 or email us today!