Do you work for a strong leader? Are you a strong leader yourself? The following lists some of the key qualities of a leader and how they manifest through the respective leadership. Working for a weak leader could be frustrating because the unpredictable actions could leave you battle through a… [More]
Accountability is a Two-way Obligation
Getting work done is good. Meeting target performance is better. Taking pride in working together to fulfil mandate is excellent. Achieving the latter requires the assignor and the assignee to have a clear understanding of the goal and do their best to fulfil what each is accountable for. Accountability is… [More]
The Stewardship of Process Excellence
Business processes are the backbones to the engine that runs a company. Their effectiveness has a direct impact on the top-line and the bottom-line. As important as it is, not many companies have dedicated resources to ensure that processes are performing optimally. There are two key reasons why process ownership… [More]
5 Ways to Help Your Team Deliver Its Target
January has gone by quickly. Are you making headway with delivering the target performance for the year? Some companies set audacious goals while others choose to raise the bar with steady increments. Regardless of the target level, business leaders need to ensure that their teams have what they need to… [More]
Are You an Effective Manager?
Are you able to manage your team for sound performance? There are 4 things you could do to enhance your effectiveness.
The Essence of the Big Picture
With the advance of Google maps, driving around in a strange neighbourhood is not a huge challenge anymore. The voice navigation provides turn-by-turn directions. Despite the convenience, I found the first visual presentation of the origination and the destination offers a mental orientation on where I am headed. That big… [More]
The Incredible Contagious Energy
It is frustrating when negativity puts a halt to an otherwise meaningful discussion on solving a problem. See how you could turn things around by leading with focus and positive thinking.
How to Turn Good Intentions into Concrete Results
Two departments in a finance company decided to improve the workflow for onboarding a new client. The handoff between the two groups hinged on an Excel file which listed the tasks to be done and their statuses. The Excel file served as a checklist and a communication tool. After spending… [More]
Is Technology a Silver Bullet?
Deficient technology has been blamed time and again that it is a main culprit for poor performance. Many companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]
Winning Minds for Change
Resistance is a key barrier to change implementation. There is no short-cut to getting people on-side. An effective tact is to sell the case for change through winning minds.
To maximize business results, call Connie at 604-790-1220 or email us today!