The Balancing Act between New and Old

The adoption of technology in business has been taking place in a feverish pace. While many businesses have garnered significant productivity improvement from the investment, many are struggling to integrate the new technologies with the existing systems and operations. Not every business has the luxury of swapping out old technologies… [More]

Is Technology a Silver Bullet?

Deficient technology has been blamed time and again that it is a main culprit for poor performance. ┬áMany companies rush to invest in popular solutions hoping for a silver bullet to their problem. A financial service company invested in a customer relationship management (CRM) application. Its goals included capturing all… [More]

What to Do with the Good Old Data

Implementing a new application is a big task. It often involves modifying the current operating model and migrating the data from the current tools. For companies that have been around for years, one can imagine the amount of effort required. Data migration is a task that consumes arduous effort. In… [More]

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